User Reviews

Regulation Analysis

TRADE.COM operates under several regulatory licenses, providing a layered safety net for clients depending on their jurisdiction. The primary entity, Trade Capital Markets (TCM) Ltd, is authorized and regulated by the Cyprus Securities and Exchange Commission (CySEC).

Key regulatory details include:

• CySEC (Cyprus): Compliance with ESMA rules, including negative balance protection for retail clients.
• FSCA (South Africa): Regulated as a Financial Services Provider for African clients.
• FSC (Mauritius): Offshore regulation for global clients offering higher leverage options.
• FCA (UK): Limited registration for specific services in the United Kingdom.

This multi-jurisdictional approach allows TRADE.COM to offer flexible trading conditions while maintaining high standards of fund segregation and financial transparency.

Trading Products

The asset list at TRADE.COM is one of its strongest selling points, offering deeper market access than many standard CFD brokers. The available instruments include:

• Forex: Over 55 currency pairs including majors, minors, and exotics.
• Stocks & IPOs: CFDs on global shares and access to new IPO listings.
• ETFs: A wide variety of Exchange Traded Funds for portfolio diversification.
• Commodities & Indices: Standard futures CFDs on energies, metals, and indices.

By providing access to Direct Market Access (DMA) on certain accounts, TRADE.COM appeals to traders who require transparent pricing and direct execution on exchange-listed securities.

Trading Platforms

TRADE.COM provides a versatile trading environment by supporting industry-standard software alongside its proprietary solution:

• MetaTrader 4 (MT4): The classic choice for forex traders using automated EAs.
• MetaTrader 5 (MT5): The modern successor optimized for stocks and multi-asset trading.
• WebTrader: A browser-based proprietary platform designed for ease of use.

Mobile apps are available for both iOS and Android, ensuring traders can manage their positions and monitor markets on the go with full functionality.

Deposit and Withdrawal

Funding and withdrawals at TRADE.COM are designed to be secure and compliant with anti-money laundering regulations. Options typically include:

• Credit/Debit Cards: Instant processing for Visa and Mastercard.
• Bank Wire Transfer: Secure method for larger deposits, taking 2-5 days.
• E-Wallets: Options like Skrill and Neteller are often available depending on region.

The broker generally does not charge deposit fees, but withdrawal fees may apply for small amounts or specific methods. Clients must verify their identity before funds can be released.

Customer Support

Customer support is a focus for TRADE.COM, offering multilingual assistance to its global user base:

• Email: support@trade.com for general inquiries and document submission.
• Live Chat: Available directly on the website for immediate assistance.
• Phone: Direct lines available for different regions including Europe and Africa.

Support is generally available 24/5, aligning with market hours. Higher-tier account holders often receive priority service and direct access to account managers.

FAQ

Q: Is TRADE.COM a regulated broker?
A: Yes, it is regulated by CySEC in Europe and the FSCA in South Africa, among others.

Q: What is the minimum deposit?
A: The minimum deposit typically starts around $100, but this varies by account type and region.

Q: Does TRADE.COM offer copy trading?
A: They primarily focus on self-directed trading, but MT4/MT5 platforms support signal services.

Q: Can I trade real stocks?
A: Yes, TRADE.COM offers DMA (Direct Market Access) accounts for trading real equities, not just CFDs.