User Reviews

Regulation Analysis

Sunward Securities operates under the regulatory framework of Japan’s Financial Services Agency (FSA) with registration number 関東財務局長（金商）第2789号. This regulatory status requires the broker to comply with strict Japanese financial regulations, including capital adequacy requirements, client fund segregation, and regular reporting obligations. As a Japanese regulated entity, the broker must adhere to the Financial Instruments and Exchange Act (FIEA) which provides comprehensive investor protection measures. The FSA regulation ensures that the broker maintains proper operational standards, including segregation of client funds, transparent fee structures, and proper risk disclosures. Client funds are protected through segregated accounts at designated Japanese financial institutions, though specific compensation schemes may differ from European or US standards. The broker’s membership in the Japan Securities Clearing Corporation (JSCC) provides additional oversight and ensures proper clearing and settlement procedures for trading activities. While the regulatory framework is robust within Japan, it’s important to note that protections may be limited to Japanese residents and may not extend the same level of protection to international clients.

Trading Products

• Forex Trading: Access to major currency pairs with a focus on JPY crosses, including USD/JPY, EUR/JPY, and other major pairs, with leverage restrictions following Japanese regulatory requirements
• Stock Trading: Access to Japanese equities listed on major exchanges including Tokyo Stock Exchange (TSE) and Osaka Securities Exchange (OSE)
• Index Trading: Japanese indices including Nikkei 225 and TOPIX
• Fixed Income: Japanese government and corporate bonds
• Trading hours align with Japanese market sessions and follow local exchange trading hours
• Leverage limits comply with Japanese regulatory requirements, which are typically more conservative than offshore jurisdictions

Trading Platforms

Trading platforms offered by Sunward Securities are designed to meet the needs of Japanese traders while complying with local regulatory requirements. The broker provides access to standard trading platforms adapted for the Japanese market, including web-based trading interfaces and mobile trading applications. Platform features include real-time pricing, charting tools, and risk management functions. Trading platforms are available in Japanese language with local market data feeds and analysis tools. Technical support is provided during Japanese business hours. The platform infrastructure is built to handle local market conditions and peak trading periods during Japanese market hours. Mobile trading applications are optimized for Japanese smartphones and tablets, providing essential trading functionality for clients on the go.

Deposit and Withdrawal

• Deposits and withdrawals primarily processed through Japanese banking channels including major Japanese banks and financial institutions
• Bank wire transfers in Japanese Yen (JPY) are the primary funding method
• Minimum deposit requirements align with Japanese market standards
• Processing times typically follow Japanese banking hours and procedures
• All transactions must comply with Japanese financial regulations and anti-money laundering requirements
• Documentation requirements follow Japanese KYC (Know Your Customer) standards
• Primary account currency is Japanese Yen (JPY)

Customer Support

Customer support services are primarily provided in Japanese language during Japanese business hours. Support channels include phone support, email assistance, and potentially in-person support at Japanese office locations. Response times typically align with Japanese business hours (9:00-17:00 JST). Technical support is available for trading platform assistance and account-related queries. Support staff are trained in Japanese financial regulations and market practices. Documentation and educational materials are primarily provided in Japanese language. Client service standards follow Japanese business customs and expectations.

FAQ

Q: Is Sunward Securities regulated and safe for trading?
A: Yes, Sunward Securities is regulated by Japan’s Financial Services Agency (FSA) with registration number 関東財務局長（金商）第2789号. The broker must comply with strict Japanese financial regulations and maintain segregated client funds. As a member of the Japan Securities Clearing Corporation (JSCC), the broker follows proper clearing and settlement procedures, providing an additional layer of operational security.

Q: What trading products are available through Sunward Securities?
A: The broker offers access to major Japanese financial markets including forex trading with a focus on JPY pairs, Japanese equities listed on the Tokyo Stock Exchange and Osaka Securities Exchange, Japanese indices like the Nikkei 225 and TOPIX, and Japanese fixed income products. Trading conditions and leverage limits comply with Japanese regulatory requirements.

Q: How can I contact Sunward Securities customer support?
A: Customer support is primarily provided in Japanese language during Japanese business hours (9:00-17:00 JST). Support channels include phone and email assistance, with staff trained in Japanese financial regulations and market practices. Documentation and educational materials are mainly available in Japanese.

Q: What are the deposit and withdrawal procedures?
A: Deposits and withdrawals are primarily processed through Japanese banking channels, with bank wire transfers in JPY being the main funding method. All transactions must comply with Japanese financial regulations and anti-money laundering requirements, including proper documentation following Japanese KYC standards.