User Reviews

Regulation Analysis

OneTrade operates under the regulatory oversight of the UK’s Financial Conduct Authority (FCA) with license number 537787. The company’s primary entity, FxStat Ltd, is registered in England and Wales with company number 07212997. As an FCA-regulated broker, OneTrade must comply with strict financial standards including capital adequacy requirements, client fund segregation, and regular financial reporting. Client funds are maintained in segregated accounts at major UK banks, separate from the company’s operational funds. The broker’s FCA regulation provides clients with access to the Financial Services Compensation Scheme (FSCS), though specific compensation limits should be verified directly with the broker. OneTrade must adhere to MiFID II requirements as implemented in UK law post-Brexit, including leverage restrictions and negative balance protection for retail clients. The broker has maintained relatively clean regulatory standing, though traders should note that regulatory protection applies only to the UK-regulated entity. While the FCA regulation provides a solid foundation of oversight, the broker’s regulatory framework is more limited compared to multi-jurisdictional brokers with multiple licenses.

Trading Products

• Forex Trading: Over 60 currency pairs available including major pairs (EUR/USD, GBP/USD, USD/JPY), minor pairs, and select exotic currencies. Variable spreads from 0.3 pips with $8 commission per trade
• Indices Trading: Access to major global indices including key benchmarks from US, UK, and European markets
• Commodities: Trading available on precious metals including gold and silver, with competitive spreads and reliable execution
• Trading Conditions: Leverage available according to FCA regulations, with professional client options available for eligible traders
• Trading Hours: Standard forex market hours with 24/5 trading availability for currency pairs, specific trading hours for indices and commodities following underlying market schedules

Trading Platforms

• MetaTrader 4 (MT4): Industry-standard trading platform offering comprehensive charting capabilities, multiple timeframes, technical indicators, and automated trading support through Expert Advisors. Available on desktop (Windows), mobile devices (iOS/Android), and WebTrader
• Mobile Trading: Dedicated mobile applications providing full trading functionality, real-time quotes, and account management features
• Trading Tools: Advanced performance analytics system with over 200 statistical metrics for trade analysis and strategy optimization
• Platform Features: One-click trading, multiple order types, customizable charts, real-time market data, and secure login protocols
• Technical Capabilities: Stable platform performance with reliable execution and standard MT4 functionality for technical analysis and automated trading

Deposit and Withdrawal

• Account Funding: Multiple deposit options including bank wire transfers, credit/debit cards, and select electronic payment methods
• Minimum Deposit: Standard account minimum deposit of $100
• Processing Times: Electronic payments typically processed instantly, bank transfers may take 2-5 business days
• Withdrawal Methods: Same-method-of-deposit policy for withdrawals to ensure security
• Withdrawal Processing: Standard processing times apply with verification requirements following FCA guidelines
• Security Measures: Full compliance with anti-money laundering (AML) and Know Your Customer (KYC) requirements
• Account Currencies: Major currencies supported for account denomination

Customer Support

• Customer Service: Support available during standard market hours through email and online contact forms
• Technical Support: Platform-specific assistance available for MT4 related issues
• Response Times: Standard response times for email queries within 24-48 hours
• Documentation: Basic trading documentation and platform guides available
• Languages: English language support primarily, with potential for additional language options
• Support Quality: Professional support staff with knowledge of trading operations and technical platform features

FAQ

Q: Is OneTrade a regulated broker?
A: Yes, OneTrade is regulated by the UK Financial Conduct Authority (FCA) under license number 537787. The company operates through FxStat Ltd, registered in England and Wales with company number 07212997. This regulation ensures compliance with UK financial laws and provides certain protections for clients trading with the broker.

Q: What trading platforms does OneTrade offer?
A: OneTrade primarily offers the MetaTrader 4 (MT4) trading platform, available on desktop, mobile, and web-based versions. The platform provides comprehensive charting tools, technical indicators, and automated trading capabilities through Expert Advisors.

Q: What are the trading conditions at OneTrade?
A: OneTrade offers variable spreads starting from 0.3 pips with an $8 commission per trade. They provide access to over 60 currency pairs, indices, and commodities through an STP execution model. Leverage is available according to FCA regulations for retail and professional clients.

Q: What is the minimum deposit required to start trading?
A: The minimum deposit requirement at OneTrade is $100 for a standard trading account. This allows access to their full range of trading instruments and platform features while complying with regulatory requirements for retail traders.