User Reviews

Regulation Analysis

NEWS operates under a dual regulatory framework designed to ensure client protection and operational transparency. The primary entity is regulated by the Securities and Commodities Authority (SCA) in the UAE, which requires strict compliance with capital adequacy requirements, client fund segregation, and regular external audits. The broker’s South African operations are overseen by the Financial Sector Conduct Authority (FSCA), providing additional regulatory supervision and compliance requirements. Client funds are held in segregated accounts at major international banks, separate from the company’s operational funds. While these regulators provide solid oversight, they are considered tier-2 regulators compared to major financial authorities like the FCA or ASIC. The broker maintains compliance with international AML/CFT standards and implements robust KYC procedures. There have been no significant regulatory violations or enforcement actions against NEWS since its establishment. However, traders should note that regulatory protection levels may vary depending on their jurisdiction and the specific entity they open an account with. The broker maintains professional indemnity insurance but does not participate in compensation schemes comparable to the UK’s FSCS or similar programs in tier-1 jurisdictions.

Trading Products

• Forex Trading: Over 40 currency pairs available including all major pairs (EUR/USD, GBP/USD, USD/JPY) with spreads from 0.0 pips plus commission on Raw accounts. Minor and exotic pairs also offered with competitive pricing.
• Stock CFDs: Trading available on 500+ global stocks from major exchanges including NYSE, NASDAQ, and European markets with leverage up to 1:20.
• Indices: Major global indices including S&P 500, FTSE 100, DAX 30, and Nikkei 225 with competitive spreads and extended trading hours.
• Commodities: Full range including precious metals (Gold, Silver), energies (WTI and Brent Crude Oil), and soft commodities with flexible contract sizes.
• Cryptocurrencies: Major cryptocurrency CFDs including Bitcoin, Ethereum, and other popular altcoins with 24/7 trading availability.
• Trading Conditions: Leverage up to 1:500 for professional clients, variable spreads based on market conditions, instant execution on most instruments.

Trading Platforms

• MetaTrader 4: Industry-standard platform offering 30+ technical indicators, 9 timeframes, Expert Advisor support, custom indicator capability, and comprehensive charting tools. Available on Windows, Mac, Web, iOS, and Android.
• MetaTrader 5: Advanced trading platform with additional features including depth of market, economic calendar, and more sophisticated charting tools. Ideal for multi-asset traders.
• WebTrader: Proprietary browser-based platform requiring no downloads, offering full trading functionality, real-time charts, and market analysis tools.
• Mobile Trading: Native mobile apps for both iOS and Android with full trading capabilities, price alerts, and account management features.
• Additional Tools: VPS hosting services available for algorithmic traders, integrated market analysis tools, and social trading capabilities.

Deposit and Withdrawal

• Credit/Debit Cards: Instant deposits via Visa and Mastercard with no processing fees from the broker. Minimum deposit $100.
• Bank Wire Transfer: Processing time 2-5 business days, no deposit fees for transfers over $500.
• E-Wallets: Support for Skrill, Neteller, and local payment solutions with instant processing and no fees.
• Cryptocurrencies: Bitcoin and other major cryptocurrency deposits accepted with processing times under 60 minutes.
• Withdrawals: Processed within 24 hours for e-wallets, 3-5 days for cards and bank transfers. Standard verification required.
• Base Currencies: Accounts available in USD, EUR, GBP, and other major currencies.

Customer Support

NEWS provides comprehensive customer support through multiple channels including 24/5 live chat, email support (support@news.com), and phone support for premium clients. Support is available in English, Arabic, Chinese, Spanish, and several other languages. Response times average under 5 minutes for live chat during peak trading hours, with email queries typically addressed within 24 hours. The broker maintains a detailed knowledge base and FAQ section for self-service support. VIP account holders receive dedicated account managers providing personalized service and market analysis. Technical support is available for platform-related issues, with specialized teams handling complex trading or account matters. Regional support offices in Dubai and South Africa provide local assistance during business hours.

FAQ

Q: Is NEWS a regulated and safe broker?
A: Yes, NEWS operates under dual regulation from the SCA (UAE) and FSCA (South Africa), ensuring compliance with international financial standards. Client funds are held in segregated accounts at major banks, and the broker maintains professional indemnity insurance. While not regulated by tier-1 authorities like the FCA or ASIC, the current regulatory framework provides moderate to strong protection for traders.

Q: What are the minimum deposit requirements and account types?
A: NEWS offers multiple account types starting from $100 for Standard accounts. The Raw Pricing account requires $500 minimum deposit and offers spreads from 0.0 pips plus $7 commission per $100k traded. VIP accounts are available for deposits over $10,000 with enhanced features and dedicated support.

Q: How competitive are the trading conditions?
A: The broker offers competitive trading conditions with raw spreads from 0.0 pips plus commission on Raw accounts, standard spreads from 1.2 pips on regular accounts, and leverage up to 1:500 for professional clients. Multiple asset classes are available including forex, stocks, indices, and cryptocurrencies.

Q: What is the withdrawal process and how long does it take?
A: Withdrawals are processed within 24 hours for e-wallets and 3-5 business days for bank transfers and cards. Standard verification is required for all withdrawals. The broker charges no withdrawal fees for e-wallet transactions, though bank transfers may incur standard banking fees.