GaitameOnline

GaitameOnline

FSA Japan Regulated - High Trust
7.2
Trust Score

Pros

  • Regulated by Japan's Financial Services Agency (FSA) with license number 276 providing strong client fund protection
  • Highly competitive spreads starting from 0.2 pips on major currency pairs, particularly JPY crosses
  • No commission fees on standard accounts with transparent pricing structure
  • Fast order execution with advanced technology infrastructure focused on Japanese market needs
  • Comprehensive Japanese market analysis and research tools available to all clients
  • User-friendly proprietary trading platform optimized for JPY trading
  • Strong focus on customer service with Japanese-speaking support team available during Asian trading hours

Cons

  • Limited product range compared to international brokers, primarily focused on forex and indices
  • Platform interface primarily designed for Japanese market which may be challenging for international traders
  • Fixed 4% margin requirement (25:1 leverage) may be restrictive for traders used to higher leverage
  • Minimum deposit requirement of 5,000 Yen may be higher than some competitors
  • Limited multi-language support outside of Japanese
  • Trading hours primarily aligned with Asian session which may not suit European or American traders

Basic Information

Company
GaitameOnline
Region
Japan
Established
2005
Email
support@gaitameonline.com
Phone
+81 3 6661 6108
Website
www.gaitameonline.com

User Reviews

Takashi Yamamoto
★★★★☆
I have been trading with GaitameOnline for the past 2 years, primarily focusing on USD/JPY and EUR/JPY pairs. The platform's stability during major Japanese economic news releases is impressive, and I particularly appreciate the competitive spreads on JPY pairs. Their customer service is excellent, with quick response times during Tokyo session. The fixed 4% margin requirement is conservative but helps maintain disciplined trading. I've processed multiple withdrawals without any issues, though I wish they offered more diverse trading instruments beyond forex and indices.
Ken Suzuki
★★★☆☆
Trading with GaitameOnline for 6 months now. The platform is reliable and execution speed is good, but the 4% margin requirement limits trading flexibility compared to other brokers. Customer support is helpful in Japanese, but English support is limited. I appreciate their transparent fee structure with no hidden charges, but would like to see more educational resources and market analysis tools. Withdrawal process is smooth but takes 2-3 business days to complete.
Michael Chang
★★★★★
As an active trader focusing on JPY pairs, I've found GaitameOnline to be excellent for Asian session trading. Their spreads on USD/JPY and EUR/JPY are among the best I've seen, and execution is consistently fast. Been using their services for 15 months with a $50,000 account. The platform is intuitive once you get used to it, though initially it took some time to adapt. Their regulatory compliance and fund security measures give me confidence in keeping larger positions. The only limitation is the platform's primary focus on Japanese language interface.

Regulation Analysis

GaitameOnline operates under the strict regulatory oversight of Japan’s Financial Services Agency (FSA) with license number 関東財務局長(金商)第276号. This regulatory status requires the broker to maintain significant capital adequacy requirements and adhere to strict operational standards designed to protect retail traders. The FSA regulation mandates segregation of client funds, regular auditing of financial statements, and maintenance of robust risk management systems. The broker must comply with Japan’s Financial Instruments and Exchange Act (FIEA), which provides comprehensive investor protection measures. Client funds are required to be held in segregated accounts at major Japanese banks, separate from the company’s operational funds. The regulatory framework includes mandatory participation in the Japan Investor Protection Fund, which provides additional security for client investments. GaitameOnline has maintained a clean regulatory record with no significant violations or sanctions from the FSA, demonstrating their commitment to regulatory compliance and client fund security.

Trading Products

  • Forex Trading: Focus on major currency pairs with emphasis on JPY crosses, including USD/JPY, EUR/JPY, GBP/JPY, and other major pairs. Trading available with fixed leverage of 25:1 (4% margin requirement)
  • Indices Trading: Access to major global indices with a focus on Japanese markets including Nikkei 225
  • Trading Conditions: Minimum transaction size of 10,000 units, competitive spreads particularly on JPY pairs, no commission structure
  • Trading Hours: Aligned with global forex market hours with particular focus on Asian session trading
  • Margin Trading: Standardized 4% margin requirement across all instruments, providing consistent risk management

Trading Platforms

  • Proprietary Trading Platform: Custom-developed platform optimized for Japanese traders with comprehensive charting tools, multiple order types including Market, Limit, Stop, IFD, OCO, IFDO, and Trailing Stop orders
  • Mobile Trading: Dedicated mobile applications for iOS and Android devices offering full trading functionality
  • Web Trading: Browser-based trading platform requiring no downloads, providing access to full trading features
  • Trading Tools: Advanced charting capabilities, real-time price feeds, technical analysis tools, and market news integration
  • Platform Features: User-friendly interface with Japanese language support, fast execution speeds, stable performance during peak trading hours

Deposit and Withdrawal

  • Minimum Initial Margin: 5,000 Yen requirement for trading accounts
  • Deposit Methods: Bank transfers through major Japanese banks, electronic payment systems common in Japan
  • Processing Times: Same-day processing for most domestic Japanese bank transfers
  • Withdrawal Options: Bank transfers to verified Japanese bank accounts
  • Security Measures: Advanced encryption and security protocols for all financial transactions
  • Account Currencies: Primary focus on Japanese Yen (JPY) denominated accounts
  • Verification Requirements: Standard KYC documentation required in compliance with Japanese financial regulations

Customer Support

GaitameOnline provides comprehensive customer support primarily focused on Japanese-speaking clients. Support services include telephone assistance at +81 3 6661 6108, email support, and online chat during Japanese business hours. The support team is well-versed in forex trading and Japanese financial regulations, offering technical assistance, account support, and trading guidance. Response times are typically quick during Asian trading hours, with most queries addressed within 24 hours. The broker maintains a detailed online help center with trading guides, platform tutorials, and FAQ sections. While the primary support language is Japanese, basic English support may be available for international clients.

FAQ

Q: Is GaitameOnline regulated and safe for trading?
A: Yes, GaitameOnline is regulated by Japan’s Financial Services Agency (FSA) under license number 276, providing strong regulatory oversight and client fund protection. The broker maintains segregated client accounts at major Japanese banks and complies with strict financial regulations.

Q: What are the trading conditions offered by GaitameOnline?
A: GaitameOnline offers trading with a minimum transaction size of 10,000 units and a fixed 4% margin requirement (25:1 leverage). There are no commission fees, and spreads are competitive, particularly on JPY pairs. The broker provides multiple order types including Market, Limit, Stop, and advanced orders like IFD and OCO.

Q: What trading platforms does GaitameOnline offer?
A: GaitameOnline provides a proprietary trading platform available in web-based and mobile versions. The platform features comprehensive charting tools, multiple order types, real-time pricing, and is optimized for Japanese traders with a focus on JPY pairs trading.

Q: What are the deposit and withdrawal requirements?
A: The minimum initial margin requirement is 5,000 Yen. Deposits and withdrawals are primarily processed through Japanese bank transfers, with same-day processing for most domestic transactions. All financial transactions require standard KYC verification in compliance with Japanese regulations.