User Reviews

Regulation Analysis

Cinda International Futures Limited operates under the regulatory oversight of the Hong Kong Securities and Futures Commission (SFC) as a registered commodities dealers’ representative. This regulatory status requires the company to maintain strict compliance with Hong Kong’s securities and futures trading regulations, including client fund segregation, regular financial reporting, and maintaining adequate capital reserves. As a participant of the Hong Kong Futures Exchange Limited, CIFL must adhere to additional exchange-specific rules and requirements governing futures trading operations. The broker maintains segregated client accounts with established Hong Kong banking institutions to ensure client fund security. While the SFC provides robust regulatory oversight, it’s important to note that protection schemes may differ from those offered by European or US regulators. The broker has maintained a clean regulatory record with no significant enforcement actions or penalties. Client funds are protected through segregation requirements and regular auditing, though specific compensation scheme amounts may vary based on account type and client classification. The company’s connection to China Cinda Asset Management Co., Ltd provides additional institutional backing and financial stability.

Trading Products

• Index Futures: Comprehensive access to major global indices including Hang Seng Index futures and options, Nikkei Index futures, Dow Jones Industrial Average futures, S&P futures, and FTSE index futures with competitive leverage options
• Commodity Futures: Trading available on international commodity exchanges covering major categories including metals, energy, and agricultural products
• Currency Futures: Access to major currency futures contracts through international exchanges
• Options Trading: Index options available, particularly focused on Hang Seng Index options contracts
• Trading Hours: Follow respective exchange trading hours with 24-hour dealing desk support for international markets
• Leverage: Professional-grade leverage options available subject to margin requirements and regulatory limits

Trading Platforms

• Futures Net Trading System: Proprietary trading platform designed for professional futures trading with advanced order types, real-time market data, and reliable execution capabilities
• Professional Trading Tools: Advanced charting capabilities, market depth information, and professional-grade analytical tools
• Mobile Access: Trading platform accessibility via mobile devices for monitoring and managing positions
• Market Data: Real-time pricing and market information from major global futures exchanges
• Order Types: Comprehensive range of order types including market, limit, stop, and conditional orders
• Technical Analysis: Professional-grade technical analysis tools and indicators available through the trading platform

Deposit and Withdrawal

• Bank Wire Transfer: Primary deposit method for institutional and professional clients, processing times typically 1-2 business days
• Electronic Transfers: Local Hong Kong electronic payment systems supported for efficient fund transfers
• Minimum Deposits: Higher minimum deposits typical of institutional-focused brokers
• Currency Options: Primary account currencies in HKD, USD, and CNH
• Withdrawal Processing: Standard verification and processing procedures following Hong Kong regulatory requirements
• Documentation Requirements: Comprehensive KYC and AML documentation required for account funding and withdrawals

Customer Support

Cinda International Futures Limited provides comprehensive customer support through multiple channels. Their Hong Kong headquarters can be reached via telephone at +852 2235-7789 or email at cs@cinda.com.hk. The dealing desk operates 24 hours during trading days to support international futures trading activities. Support is primarily provided in English and Chinese, with professional staff capable of handling complex trading and technical queries. The broker maintains physical offices in Hong Kong for face-to-face support and account services. Response times are typically prompt during Asian business hours, with priority support for institutional and professional clients. Technical support is available for trading platform issues, and dedicated account managers are assigned to significant accounts.

FAQ

Q: What regulatory protections are provided by Cinda International Futures?
A: Cinda International Futures is regulated by the Hong Kong Securities and Futures Commission (SFC) and operates as a participant of the Hong Kong Futures Exchange Limited. This ensures client fund segregation, regular audits, and compliance with Hong Kong financial regulations. Client funds are held in segregated accounts with established Hong Kong banks, providing institutional-grade protection for traders.

Q: What trading instruments are available through Cinda Futures?
A: The broker specializes in futures trading, offering access to major index futures including Hang Seng Index, Nikkei, Dow Jones, S&P, and FTSE contracts. They also provide trading in commodity futures and currency futures through international exchanges. Options trading is available, particularly for Hang Seng Index options.

Q: What trading platform does Cinda Futures provide?
A: Cinda Futures offers their proprietary Futures Net trading system, designed for professional futures trading. The platform includes advanced order types, real-time market data, professional charting tools, and reliable execution capabilities. Mobile access is available for position monitoring and management.

Q: What are the customer support options?
A: Customer support is available 24 hours during trading days through their dealing desk. Clients can contact support via phone (+852 2235-7789), email (cs@cinda.com.hk), or visit their Hong Kong offices for face-to-face assistance. Support is provided primarily in English and Chinese, with dedicated account managers for significant accounts.