Aurum Markets Limited
Offshore Regulated - High RiskPros
- True ECN trading environment with competitive spreads and commission structure
- Multiple registration status in both Mauritius and Saint Lucia providing some regulatory oversight
- Advanced MT5 platform offering with customizable charting tools and real-time market data
- No swap fees on overnight positions which benefits long-term position traders
- Comprehensive educational resources including trading guides and market analysis
- Multiple base currencies supported for account funding flexibility
- Fast execution speeds with modern trading infrastructure
Cons
- Recently established broker (2024) with limited operational history and track record
- Offshore regulation in Mauritius and Saint Lucia offers weaker protection compared to major regulators
- Mixed user reviews on Trustpilot raising potential trust concerns
- High spreads starting from 2 pips on standard accounts making trading costs potentially expensive
- Limited customer support options with no phone support and reported slow response times
- Lack of transparency around company ownership and operational structure
Basic Information
User Reviews
Regulation Analysis
Aurum Markets operates under a dual offshore regulatory framework that provides limited oversight compared to major financial regulators. The company’s primary entity is incorporated in Mauritius as an International Broker Company with registration number 195270GBC, operating under the supervision of the Mauritius Financial Services Commission. Additionally, the broker maintains registration in Saint Lucia under number 2024-00298 as an International Broker Company. While these registrations provide basic operational legitimacy, they offer significantly less investor protection than licenses from tier-1 regulators like the FCA, ASIC, or CySEC. Neither jurisdiction mandates strict capital adequacy requirements, regular audits, or participation in compensation schemes that protect client funds in case of broker insolvency. The regulatory framework does require basic compliance measures including client fund segregation, though enforcement standards are generally lower than in major financial centers. Traders should be aware that offshore regulation typically means limited recourse in case of disputes and reduced transparency requirements. The broker’s regulatory status should be considered high-risk, particularly given its recent establishment in 2024 and limited operational track record.
Trading Products
- Forex Trading: Access to major, minor, and exotic currency pairs through ECN and standard accounts, with spreads starting from 2 pips on standard accounts. Trading available 24/5 during market hours
- Commodities: Trading available on precious metals including gold and silver, plus energy products like crude oil and natural gas
- Indices: Major global stock indices offered as CFDs including US, European, and Asian markets
- CFDs: Contract for Difference trading on various underlying assets including stocks and commodities
- Cryptocurrency CFDs: Selected digital asset trading, though specific pairs are not detailed on the website
- Leverage: Available on various instruments, though specific ratios are not publicly disclosed
Trading Platforms
- MetaTrader 5 (MT5): Primary trading platform offering advanced charting capabilities, multiple timeframes, technical indicators, and automated trading support. Available for desktop (Windows/Mac), WebTrader, and mobile devices
- Mobile Trading: Native mobile applications for iOS and Android devices providing full trading functionality and real-time market access
- WebTrader: Browser-based trading platform requiring no downloads, offering essential trading features and market monitoring
- Trading Tools: Includes customizable charts, technical analysis tools, market news integration, and economic calendar
- Execution Technology: True ECN connectivity promising fast execution speeds and reliable order processing
Deposit and Withdrawal
- Deposit Methods: Credit/debit cards, bank wire transfers, and selected e-wallets supported for account funding
- Processing Times: Electronic payment methods typically process instantly, while bank transfers may take 2-5 business days
- Withdrawal Options: Same methods available as deposits, with processing times varying by payment method
- Account Currencies: Multiple base currencies supported including USD, EUR, and GBP
- Verification Requirements: Standard KYC documentation required including proof of identity and residence
- Fees: Specific deposit and withdrawal fees not publicly disclosed on website
Customer Support
Aurum Markets provides customer support primarily through email and online channels. The support structure includes basic assistance for account-related queries, technical issues, and general trading questions. Response times can vary significantly, with some users reporting delays in receiving assistance. Support is available during standard market hours, though 24/7 coverage is not confirmed. The broker offers some educational resources and market analysis to support traders, but comprehensive training programs appear limited. Documentation and self-help resources are available through the website, though the depth of content is not extensive given the broker’s recent establishment.
FAQ
Q: Is Aurum Markets a regulated broker?
A: Aurum Markets holds registrations in Mauritius (195270GBC) and Saint Lucia (2024-00298) as an International Broker Company. However, these are offshore jurisdictions with limited regulatory oversight compared to major financial centers. While the broker maintains legal registration status, the level of investor protection is significantly lower than brokers regulated by tier-1 authorities like FCA or ASIC.
Q: What trading platforms does Aurum Markets offer?
A: The broker primarily offers the MetaTrader 5 (MT5) platform, available for desktop, web, and mobile trading. MT5 provides advanced charting capabilities, multiple timeframes, technical indicators, and automated trading support. The platform is accessible through Windows, Mac, WebTrader, iOS, and Android devices.
Q: What are the trading conditions like?
A: Trading conditions include ECN and standard account options, with spreads starting from 2 pips on standard accounts. The broker offers trading in forex, commodities, indices, and CFDs. While marketing as a True ECN broker, specific commission structures and exact trading costs are not clearly detailed on their website.
Q: How safe are client funds with Aurum Markets?
A: While the broker claims to maintain segregated client funds, the offshore regulatory framework provides limited protection. Unlike brokers regulated by major authorities, there is no compensation scheme coverage. The broker’s recent establishment in 2024 and offshore status suggest traders should exercise caution regarding fund security.
