Akbank T.A.Ş

Akbank T.A.Ş

Turkish Banking Regulation and Supervision Agency (BRSA) Regulated - Moderate Trust
6.8
Trust Score

Pros

  • Regulated by Turkish Banking Regulation and Supervision Agency (BRSA) providing institutional-grade oversight
  • Comprehensive trading platforms including TradeAll FX, TradeAll TR, and proprietary Akbank Internet platform
  • Integrated banking services with seamless fund transfers between trading and bank accounts
  • Competitive commission rates as low as 0.09% for equity trading transactions
  • Extensive physical branch network across Turkey providing local support and service
  • Multiple account currency options including TRY, USD, and EUR
  • Advanced risk management systems and compliance with international AML/CFT standards

Cons

  • Limited international presence compared to global forex brokers
  • Minimum deposit requirement of TRY 50,000 may be high for some retail traders
  • Customer support primarily focused on Turkish market with limited English language services
  • Trading platform options may be unfamiliar to traders used to MetaTrader 4/5
  • Restricted payment methods compared to specialized forex brokers
  • Limited cryptocurrency trading options

Basic Information

Company
Akbank T.A.Ş
Region
Turkey
Established
1948
Email
support@akbank.com
Phone
+90 444 25 25
Website
www.akbank.com

User Reviews

Mehmet Yilmaz
★★★★☆
I've been trading through Akbank for the past 2 years, primarily focusing on Turkish stocks and USD/TRY forex pairs. The integration between banking and trading services is excellent, with instant fund transfers and competitive commission rates. The TradeAll platform is stable and user-friendly, though it took some time to adjust from MetaTrader. Customer service at my local branch has been consistently professional. The main drawback is the high minimum deposit requirement, but the overall service quality justifies it for serious traders.
Elena Popov
★★★☆☆
Have been using Akbank's international trading services for 6 months. The platform is reliable and execution is good, but I find the English language support limited. Had some initial difficulties with account verification which took nearly two weeks. The trading costs are reasonable and fund transfers are secure, though not as fast as some international brokers. Appreciate the strong regulatory oversight but wish they would improve their international client services.
Ali Hassan
★★★★★
Trading with Akbank for over 18 months with a focus on forex and Turkish markets. Their institutional backing provides great confidence in fund security. The TradeAll FX platform offers excellent features for technical analysis and the mobile app is particularly well-designed. Have processed multiple withdrawals without any issues. Their research and analysis tools are comprehensive, especially for Turkish markets. The minimum deposit is high but worth it for the level of service and stability provided.

Regulation Analysis

Akbank operates under comprehensive regulation by Turkish financial authorities, primarily the Banking Regulation and Supervision Agency (BRSA) and Capital Markets Board (CMB). The bank complies with strict Turkish banking laws and regulations, including requirements for capital adequacy, risk management, and client fund protection. Client funds are protected under Turkish banking regulations, with additional oversight from the Savings Deposit Insurance Fund (SDIF). The bank maintains compliance with international standards including Anti-Money Laundering (AML) and Combating Financing of Terrorism (CFT) regulations, adhering to FATF recommendations and EU directives. Akbank’s regulatory framework includes stringent internal controls, regular external audits, and mandatory reporting requirements. The bank has maintained a stable regulatory record, though it’s important to note that Turkish banking regulations may differ from EU or US standards. For international clients, regulatory protections may vary depending on the jurisdiction and specific services accessed.

Trading Products

  • Forex Trading: Access to major currency pairs through TradeAll FX platform, focusing on USD/TRY and EUR/TRY pairs with competitive spreads
  • Equities: Extensive coverage of Turkish stocks listed on Borsa Istanbul, with access to international markets through various trading platforms
  • Fixed Income: Government bonds, corporate bonds, and other fixed-income securities
  • Commodities: Trading in gold, silver, and other precious metals
  • Derivatives: Futures and options contracts on Turkish markets
  • Exchange-Traded Funds: Access to local and international ETFs
  • Money Market Instruments: Short-term financial instruments and deposits

Trading Platforms

  • TradeAll FX: Advanced forex trading platform with real-time pricing, technical analysis tools, and customizable interface
  • TradeAll TR: Specialized platform for Turkish market trading with integrated market data and analysis tools
  • Akbank Internet: Proprietary web-based platform offering comprehensive banking and trading services
  • Mobile Trading: iOS and Android apps providing full trading functionality and account management
  • Akbank Yatırımcı: Investment app with market analysis, portfolio tracking, and trading capabilities

Deposit and Withdrawal

  • Bank Transfers: Direct deposits through Akbank accounts with instant processing, no fees for internal transfers
  • Electronic Funds Transfer (EFT): Transfers from other Turkish banks processed within same business day
  • SWIFT Transfers: International wire transfers available for foreign currency accounts
  • Minimum Deposit: TRY 50,000 equivalent required for trading accounts
  • Withdrawal Processing: Same-day processing for internal transfers, 1-3 business days for external transfers
  • Currencies Accepted: TRY, USD, EUR, and other major currencies

Customer Support

Akbank provides comprehensive customer support through multiple channels. Primary contact methods include 24/7 phone support at +90 444 25 25, branch network support during business hours, and digital banking assistance through online channels. Support is available primarily in Turkish with limited English services. Response times are generally quick for basic banking queries, though more complex trading issues may require escalation. The bank maintains an extensive branch network across Turkey for in-person assistance, complemented by digital support channels including mobile app chat and online banking messaging. Technical support for trading platforms is available during market hours, with dedicated assistance for institutional clients.

FAQ

Q: Is Akbank a reliable institution for trading?
A: Yes, Akbank is one of Turkey’s largest and most established banks, regulated by the BRSA and CMB. With over 70 years of operation and comprehensive financial services, it maintains strong regulatory compliance and risk management standards. Client funds are protected under Turkish banking regulations and the bank follows international compliance standards for security and transparency.

Q: What are the minimum requirements to open a trading account?
A: Trading accounts require a minimum deposit of TRY 50,000 or equivalent in foreign currency. Clients must complete full KYC verification including identity documentation and proof of address. Both Turkish residents and international clients can open accounts, though documentation requirements may vary by residency status.

Q: What trading platforms are available?
A: Akbank offers multiple trading platforms including TradeAll FX for forex trading, TradeAll TR for Turkish market access, and the proprietary Akbank Internet platform for integrated banking and trading. Mobile trading is supported through dedicated apps on iOS and Android devices, providing full trading functionality and account management features.