User Reviews

Regulation Analysis

Groww operates under comprehensive regulatory oversight in India, with multiple licenses ensuring client fund security and operational compliance. The company holds a SEBI registration (INZ000301838) as a stock broker and is a member of NSE, BSE, and MCX. Additionally, Groww is registered as a depository participant with CDSL (IN-DP-417-2019) and maintains AMFI registration (ARN-111686) for mutual fund distribution. As a SEBI-regulated entity, Groww must comply with strict capital adequacy requirements, maintain segregated client funds, and undergo regular audits. Client securities are held in dedicated demat accounts with CDSL, providing an additional layer of protection. The regulatory framework requires Groww to maintain detailed transaction records, submit regular compliance reports, and follow prescribed risk management procedures. While the platform has maintained a clean regulatory record since inception, it operates primarily in the Indian market and does not hold international regulatory licenses. Clients benefit from the investor protection mechanisms established by SEBI, including the Investor Protection Fund (IPF) maintained by stock exchanges. However, it’s important to note that these protections are specific to Indian regulations and may differ from international standards like those offered by FCA or CySEC regulated brokers.

Trading Products

• Equity Trading: Access to stocks listed on NSE and BSE, including large-cap, mid-cap, and small-cap companies across all major sectors. Intraday and delivery trading supported with competitive brokerage rates.
• Mutual Funds: Extensive range of mutual fund schemes across equity, debt, hybrid, and other categories with zero commission investment options.
• Derivatives Trading: F&O trading on NSE and MCX including stock futures, index futures, options contracts, and commodity derivatives.
• IPO Investments: Facility to apply for Initial Public Offerings (IPOs) and Follow-on Public Offerings (FPOs) through UPI mandate.
• ETFs: Trading in Exchange Traded Funds tracking various indices and asset classes.
• Fixed Income: Access to government securities, corporate bonds, and other fixed-income instruments.
• US Stocks: International investing options for Indian investors to access US-listed companies (feature in development).

Trading Platforms

Groww provides a suite of proprietary trading platforms designed for seamless investment experience across devices. The web platform offers comprehensive charting tools, real-time market data, watchlists, and portfolio tracking features. The mobile application, available for both iOS and Android, provides full trading functionality with instant price alerts and easy order placement. Key features include:

• Web Trading Platform: Clean interface with advanced charting capabilities, technical indicators, fundamental research, and integrated market news feed.
• Mobile Trading App: Native apps with real-time market data, quick trade execution, portfolio monitoring, and biometric security features.
• Research Tools: Built-in screeners, company research reports, financial statements analysis, and peer comparison tools.
• Order Types: Support for market, limit, stop-loss, and bracket orders with GTT (Good Till Triggered) functionality.

Deposit and Withdrawal

• Payment Methods: UPI payments supported through all major apps (Google Pay, PhonePe, Paytm), Net Banking with 50+ banks, debit cards, and NEFT/RTGS transfers.
• Account Opening: Zero-cost demat and trading account opening with completely digital KYC process.
• Deposit Process: Instant funding through UPI and net banking, bank transfers processed within 24 hours.
• Withdrawal Options: Funds withdrawal directly to registered bank account through IMPS/NEFT.
• Processing Times: Same-day processing for withdrawals initiated before cut-off time.
• Fees: No deposit fees charged. Withdrawal processing is free but standard banking charges may apply.
• KYC Requirements: PAN card, Aadhaar, bank statement, and photograph required for account verification.

Customer Support

Groww provides customer support through multiple channels with focus on digital assistance. Primary support options include:

• Email Support: support@groww.in with typical response time of 24-48 hours.
• In-App Chat: Available during market hours for quick query resolution.
• Help Center: Comprehensive FAQ section and knowledge base covering common issues.
• Phone Support: Available for urgent trading-related queries during market hours.
• Languages: Support primarily in English and Hindi.
• Social Media: Active presence on Twitter and Facebook for updates and support.

Based on user reviews, support quality can be inconsistent during peak trading hours, with some users reporting delayed response times. The platform emphasizes self-service through its extensive help documentation.

FAQ

Q: Is Groww a safe platform for investing?
A: Yes, Groww is a safe and regulated investment platform registered with SEBI (INZ000301838) and AMFI. The company follows strict regulatory guidelines for client fund segregation and maintains robust security measures. All investments are held in your own demat account with CDSL, and the platform uses bank-grade encryption for data protection.

Q: What are the brokerage charges on Groww?
A: Groww follows a simple pricing structure where equity trades are charged at Rs. 20 per order or 0.1% of trade value, whichever is lower. There’s a minimum brokerage of Rs. 2 per executed order. Mutual fund investments are completely free with zero commission. For F&O trading, a flat fee of Rs. 20 per order applies.

Q: How long does the account opening process take?
A: The account opening process on Groww is completely digital and typically takes 24-48 hours. You need to provide your PAN card, Aadhaar for e-KYC, and bank account details. Once documents are verified and initial funds are deposited, you can start trading immediately.

Q: What are the withdrawal procedures and timelines?
A: Withdrawals on Groww are processed to your registered bank account through IMPS/NEFT. Withdrawal requests submitted before the daily cut-off time are typically processed the same day. There are no withdrawal charges from Groww, though standard banking charges may apply. The minimum withdrawal amount is Rs. 100, and funds are credited within 24-48 hours after processing.