User Reviews

Regulation Analysis

9expert operates under the regulatory framework of the Seychelles Financial Services Authority (FSA) with license number FSA22440. As an offshore-regulated broker, the level of oversight and client protection is more limited compared to brokers regulated by major authorities like the FCA, ASIC, or CySEC. The Seychelles FSA requires brokers to maintain certain operational standards and capital requirements, though these are generally less stringent than those imposed by tier-1 regulators. Client funds are required to be segregated from company operational funds, but there is no compensation scheme protecting clients in case of broker insolvency. The broker must maintain compliance with basic anti-money laundering (AML) and know-your-customer (KYC) requirements. However, important protections such as negative balance protection and leverage restrictions are not mandatory under Seychelles regulation. Traders should be aware that choosing an offshore-regulated broker typically involves accepting higher levels of risk compared to brokers regulated in major financial centers. While 9expert appears to maintain compliance with their regulatory obligations, the lack of tier-1 regulatory oversight means clients have limited recourse in case of disputes or broker failure.

Trading Products

• Forex Trading: Over 50 currency pairs available including major pairs (EUR/USD, GBP/USD, USD/JPY), minor pairs, and exotic pairs with leverage up to 1:1000
• Commodities: Trading available on gold, silver, oil, and other major commodities with competitive spreads
• Indices: Access to major global indices including S&P 500, FTSE 100, DAX 30, and others
• Cryptocurrencies: Trading available on major cryptocurrencies including Bitcoin, Ethereum, and other popular coins
• Trading Hours: 24/5 forex market access, with specific hours for other instruments following their respective exchange trading times
• Leverage Options: Variable leverage options up to 1:1000 for forex pairs, 1:200 for commodities, 1:100 for indices, and 1:50 for cryptocurrencies

Trading Platforms

• MetaTrader 4: Industry-standard platform offering comprehensive charting capabilities, automated trading through Expert Advisors, multiple order types, and mobile trading support
• MetaTrader 5: Next-generation platform with advanced features including depth of market, economic calendar integration, and additional technical indicators
• Mobile Trading: Native iOS and Android apps available for both MT4 and MT5 platforms, offering full trading functionality and real-time price alerts
• WebTrader: Browser-based trading platform requiring no downloads, compatible with all major web browsers
• Trading Tools: Access to technical analysis tools, trading signals, and basic market research materials

Deposit and Withdrawal

• Deposit Methods: Credit/debit cards (Visa/Mastercard), bank wire transfers, popular e-wallets including Skrill and Neteller, and select cryptocurrencies
• Minimum Deposit: Starting from $100 for standard accounts, higher minimums for premium account types
• Processing Times: Instant for most electronic payment methods, 2-5 business days for bank transfers
• Withdrawal Options: Same as deposit methods, with processing times varying from 24 hours for e-wallets to 5-7 business days for bank transfers
• Fees: No deposit fees charged by broker, withdrawal fees vary by payment method
• Account Currencies: USD, EUR, GBP supported as base currencies

Customer Support

• Customer Support Hours: 24/5 support during market hours
• Contact Methods: Email support, online contact form, live chat during business hours
• Response Times: Average email response within 24 hours, live chat typically under 10 minutes
• Languages: Support available in English and several other major languages
• Additional Resources: Basic FAQ section, trading guides, and market analysis
• Account Managers: Available for larger account holders and VIP clients

FAQ

Q: Is 9expert a regulated broker?
A: 9expert operates under regulation from the Seychelles Financial Services Authority (FSA). While this provides basic oversight, traders should be aware that offshore regulation offers less protection than major regulatory authorities like the FCA or ASIC. The broker maintains segregated client funds and follows standard KYC procedures, but does not offer the same level of investor protection as tier-1 regulated brokers.

Q: What are the minimum deposit requirements and account types?
A: The broker offers multiple account types with a minimum deposit starting from $100 for standard accounts. ECN accounts typically require higher minimum deposits and offer raw spreads plus commission. The exact trading conditions vary by account type, with higher-tier accounts providing better spreads and additional features.

Q: How long do withdrawals take to process?
A: Withdrawal processing times vary by payment method. E-wallet withdrawals are typically processed within 24-48 hours, while bank wire transfers can take 5-7 business days. All withdrawal requests require account verification and are subject to anti-money laundering checks.

Q: What trading platforms are available?
A: 9expert provides access to both MetaTrader 4 and MetaTrader 5 platforms, available on desktop, web, and mobile devices. These platforms offer comprehensive trading tools, technical analysis capabilities, and automated trading support through Expert Advisors.