Tracxn Technologies Limited

Tracxn Technologies Limited

Regulated Public Company - Moderate Trust
6.5
Trust Score

Pros

  • Comprehensive global database covering 1800+ technology sectors and startup ecosystems
  • Powered by unique combination of human analysts and AI technology for accurate data intelligence
  • Presence in 50+ countries with strong backing from investors like Accel Partners and Sequoia
  • Detailed regulatory data including loans, charges, legal cases and patent information
  • Extensive company tracking capabilities with real-time updates and customizable feeds
  • Robust market intelligence platform used by Fortune 500 companies and major investment banks
  • Transparent public company status with regular financial reporting and compliance

Cons

  • Limited customer service responsiveness based on multiple user reviews
  • Inconsistent data quality reported across different sectors and regions
  • Relatively high subscription costs starting at $500 per month
  • Complex user interface with steep learning curve for new users
  • Lack of 24/7 support coverage for global customers
  • Some users report outdated or incomplete information in certain company profiles

Basic Information

Company
Tracxn Technologies Limited
Region
India
Established
2013
Email
signup@tracxn.com
Phone
unknown
Website
www.tracxn.com

User Reviews

James Wilson
★★★★☆
I've been using Tracxn for our VC firm's market research for the past 14 months. The platform's depth of coverage across technology sectors is impressive, particularly in emerging markets. The regulatory data and patent information have been invaluable for our due diligence processes. While the subscription cost is on the higher side, the quality of insights justifies the investment. The platform's interface took some time to master, but once familiar, it's quite powerful. Customer support could be more responsive, but the account manager assigned to us has been helpful with specific queries. Overall, it's become an essential tool for our investment research.
Raj Mehta
★★★☆☆
Been using Tracxn for 6 months in our investment advisory firm. The data coverage for Indian startups is extensive and mostly accurate, which is great for our primary market. However, we've noticed some inconsistencies in data updates for smaller companies. The platform's user interface is quite complex and took our team several weeks to navigate efficiently. Support response times are inconsistent - sometimes quick, other times taking days. The pricing is steep for smaller firms, but the competitive intelligence tools are valuable. Would appreciate more frequent updates and better customer support.
Sarah Chen
★★★★★
Having used Tracxn for over 2 years at our corporate venture capital division, I can confidently say it's one of the best market intelligence platforms for Asian markets. The depth of company profiles and sector analysis has helped us identify several successful investment opportunities. The custom feed feature is particularly useful for tracking specific technology segments. We've processed over 100 reports through their platform, and the data accuracy has been consistently reliable. Their enterprise support team is professional and responsive to our needs. The platform's API integration with our internal systems works seamlessly. Definitely worth the investment for serious investment professionals.

Regulation Analysis

Tracxn Technologies Limited operates under Indian regulatory framework as a publicly listed company on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE). As a listed entity, the company adheres to strict compliance requirements set by the Securities and Exchange Board of India (SEBI), including regular financial reporting, corporate governance standards, and transparency in operations. The company maintains compliance with Indian Companies Act 2013 and follows all mandatory disclosure requirements for public companies. Tracxn’s regulatory obligations include quarterly financial reporting, annual audits by registered chartered accountants, and maintaining prescribed levels of corporate governance including independent directors on its board. The company’s public listing provides an additional layer of scrutiny and transparency, with all major corporate actions and financial performance publicly disclosed through stock exchange filings. While not a financial broker requiring specific financial services licensing, Tracxn’s status as a public company ensures regulatory oversight of its operations and protection of shareholder interests through established corporate law frameworks.

Trading Products

  • Market Intelligence Platform: Comprehensive database covering startups and private companies across 1800+ technology sectors with detailed company profiles, funding information, and competitive analysis
  • Regulatory Data Services: Access to loans, charges, legal cases, and patent information for tracked companies
  • Custom Analytics Tools: Sector-specific analysis, funding trends, and market landscapes with customizable tracking parameters
  • Company Tracking System: Real-time updates on company developments, funding rounds, and major business events
  • Investment Analytics: Tools for venture capital and private equity firms to analyze potential investments and market trends
  • Industry Reports: Detailed sector analysis and market research reports covering emerging technology trends

Trading Platforms

  • Web-Based Platform: Primary interface offering full functionality through modern web browsers, featuring customizable dashboards, advanced search capabilities, and real-time data updates
  • Analytics Dashboard: Interactive data visualization tools for tracking company performance, funding trends, and sector analysis
  • Custom Feed System: Personalized tracking feeds for monitoring specific companies, sectors, or investment themes
  • API Access: Integration capabilities for enterprise clients to incorporate Tracxn data into their internal systems
  • Mobile Accessibility: Platform optimized for mobile devices allowing access to critical data on-the-go
  • Export Tools: Capability to download reports and data in various formats including Excel, PDF, and CSV

Deposit and Withdrawal

Tracxn operates on a subscription-based model with the following payment structure: Standard subscription starts at $500 per month with annual billing options available. Payment methods include credit cards (Visa, Mastercard, American Express), bank transfers, and wire payments for enterprise clients. Enterprise packages are customized based on user requirements and access levels needed. Subscription fees are typically billed annually with options for quarterly payments for enterprise accounts. Payment processing is handled through secure payment gateways with immediate access granted upon confirmation. Multiple currency payment options are available for international clients. Enterprise clients can arrange custom payment terms and methods through direct negotiation. No additional transaction fees beyond subscription costs. Clear cancellation and refund policies aligned with subscription terms.

Customer Support

Tracxn provides customer support through multiple channels including email (signup@tracxn.com), dedicated account managers for enterprise clients, and an online help center. Support hours align with major global business hours, though 24/7 coverage is not available. Response times vary, with enterprise clients receiving priority support. The support team assists with platform navigation, data queries, and technical issues. Knowledge base includes comprehensive guides and tutorial videos. Support available in English with focus on business clients in major markets. Customer feedback indicates room for improvement in response times and support availability. Enterprise clients benefit from dedicated relationship managers providing personalized assistance. Self-service resources include detailed FAQs, user guides, and platform documentation.

FAQ

Q: What type of data and analytics does Tracxn provide?
A: Tracxn provides comprehensive market intelligence covering startups and private companies across 1800+ technology sectors. The platform combines AI-powered data gathering with human analyst verification to offer detailed company profiles, funding information, regulatory data, patent information, competitive analysis, and sector-specific insights. Users can access real-time updates, customizable tracking feeds, and detailed market landscapes.

Q: How much does a Tracxn subscription cost and what are the payment terms?
A: Tracxn subscriptions start at $500 per month, typically billed annually. Enterprise packages are custom-priced based on specific requirements, number of users, and access levels needed. Payment options include credit cards, bank transfers, and wire payments, with multiple currency support for international clients. Enterprise clients can negotiate custom payment terms and billing cycles.

Q: What level of customer support does Tracxn provide?
A: Tracxn offers email support, dedicated account managers for enterprise clients, and an online help center with comprehensive documentation. Support is available during major business hours, with enterprise clients receiving priority assistance. The platform includes self-service resources such as user guides, tutorial videos, and FAQs. Response times vary based on subscription level and query complexity.

Q: How accurate and up-to-date is Tracxn’s data?
A: Tracxn maintains data accuracy through a combination of AI-powered data gathering and human analyst verification. The platform updates information in real-time as new developments occur. However, some users report occasional inconsistencies in data completeness across different sectors and regions. The company employs a team of analysts who continuously verify and update information to ensure accuracy and relevance.